These are the platform terms shown during signup when a user creates or joins an organization. They govern access to the Quantiva workspace, the handling of uploaded documents, and the use of structured outputs.
By accessing Quantiva, creating an organization, joining a workspace, or using the platform, you agree to these Terms. If you act for an organization, you represent that you are authorized to bind that organization.
Quantiva is a multi-tenant document-intelligence platform that extracts structured data from uploaded documents and prepares analysis, research, diligence, and agreement-review outputs where configured. Quantiva supports professional work; it does not replace human judgement.
Each workspace is controlled by its administrator. Administrators are responsible for approving members, assigning roles, reviewing access, and ensuring that only authorized users can access the workspace. Users must keep credentials confidential and notify their administrator of suspected unauthorized access.
You retain ownership of documents, data, instructions, templates, policies, and other materials uploaded to or configured in Quantiva. You grant Quantiva a limited right to host, process, transmit, and display that content only as needed to provide, secure, maintain, and support the Service.
You are responsible for ensuring that you have the rights, permissions, notices, and consents required to upload and process documents and data in Quantiva, including documents that contain personal, confidential, financial, business, or third-party information.
Each party must protect the other party's confidential information using reasonable safeguards and may use it only to perform under these Terms or an applicable written agreement. Workspace data is isolated from other organizations.
Quantiva maintains administrative, technical, and organizational safeguards designed to protect the Service. You remain responsible for managing your users, devices, passwords, permissions, and internal review of platform outputs.
Quantiva processes uploaded content to provide the Service, secure the workspace, operate support, maintain audit records, and comply with lawful obligations. Documents and derived records are retained according to platform settings, applicable order terms, backup schedules, and lawful retention requirements. Customers may request deletion or export where available and permitted.
Customer workspace documents are not used to train public models. Where third-party processing is used, those providers are bound by commercial, confidentiality, and data-use commitments.
You must not use Quantiva unlawfully, upload content you are not entitled to use, attempt unauthorized access, bypass security controls, disrupt the Service, test vulnerabilities without written permission, or use the Service in a way that harms Quantiva, other users, or third parties.
Quantiva may generate summaries, extracted fields, scores, drafts, recommendations, flags, or other analytical outputs. Outputs may be incomplete or inaccurate and must be reviewed by qualified people before they are used. Final decisions remain with you.
Quantiva does not provide legal, financial, investment, tax, accounting, regulatory, or other professional advice. You are responsible for obtaining appropriate professional advice before relying on any output.
Where you configure policies, templates, thresholds, knowledge bases, or review standards, you are responsible for their accuracy, completeness, and suitability for your organization.
Quantiva may use trusted subprocessors and infrastructure providers to host, secure, store, process, monitor, and support the Service. Subprocessors must process customer data only as needed to provide the Service and under appropriate contractual safeguards. Additional subprocessor details, assurance materials, and data-processing terms may be provided under a separate agreement or on request.
If your organization uses a paid plan, fees, billing cycles, limits, taxes, renewal terms, and cancellation terms are governed by the applicable order, invoice, or written agreement. Unless stated otherwise, fees are non-refundable except as required by law.
Quantiva and its licensors own the Service, including software, design, workflows, documentation, and branding. These Terms do not grant rights to Quantiva trademarks or proprietary materials except as necessary to use the Service.
If you provide suggestions or feedback, Quantiva may use them without restriction or compensation, provided we do not disclose your confidential information.
We work to keep Quantiva available and secure, but we do not guarantee uninterrupted, error-free, or always-current operation. Features may change, be improved, be suspended, or be discontinued from time to time.
We may suspend or terminate access if there is a breach of these Terms, a security risk, non-payment, unlawful activity, or use that may harm the Service or others. You may stop using the Service and request deletion of data subject to applicable retention obligations.
To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis. Quantiva will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, revenue, goodwill, data, or business.
These Terms are governed by the laws of the Republic of Indonesia unless a separate written agreement says otherwise. Questions about these Terms or a Data Processing Agreement may be raised through your organization contact or the sign-up process.
Create an organization or join an existing one to get started with Quantiva.